BOUNCE CHRISTMAS 2026 T&CS:
- For this year’s Christmas Booking Policies at Bounce, click here
ACTIVITY ONLY AND BRUNCH BOOKINGS
- The number of people in your group will determine the number of activity tables and duration.
- At the time of booking we require a full payment for your chosen activity or brunch package to secure the booking.
- Depending on your group size, a pre-order of food and/or drinks may be mandatory. This will be advised at time of booking.
- A decrease in number of guests after the booking has been confirmed may result in a new table allocation that fits the updated group size.
- You can cancel or amend your booking up to 48 hours prior to its start time. Within 48 hours activity-only or brunch bookings are non-refundable and non-transferrable.
- If you wish to pre-order food and/or drinks for your activity only or brunch booking, you can do this up to 48 hours prior to your booking. All pre-ordered food and drinks need to be pre-paid in advance to your visit.
- To ensure all our guests are comfortably accommodated, tables are allocated based on the number of guests in the booking.
- For bookings of up to 16 guests, one table will be allocated.
- For bookings of more than 16 guests, the number of tables allocated will follow our venue’s table allocation policy.
- We reserve the right to amend or adjust table arrangements as needed to best suit the size of the group and the layout of the venue. This approach helps us make sure everyone has a great experience while maintaining smooth service for all guests.
BOOKINGS WITH GROUP PACKAGES
- The number of people in your group will determine the number of activity tables and duration.
- At the time of booking we require a full payment for your chosen package to secure the booking. 25% of this amount acts as a non-refundable and non-transferrable confirmation deposit.
- A decrease in number of guests after the booking has been confirmed may result in a new table allocation that fits the updated group size.
- You can cancel your booking up to 7 days prior. In this instance 25% of your booking value will be retained as a non-refundable and non-transferrable deposit. Within 7 days packages bookings are fully non-refundable and non-transferrable.
- If you wish to pre-order additional food and/or drinks for your booking, you can do this up to 48 hours prior to your booking. All pre-ordered food and drinks need to be pre-paid in advance to your visit.
EXCLUSIVE AREA AND PRIVATE ROOM BOOKINGS
- Exclusive area bookings are allocated up to 4 hours as the duration of the booking.
- Private room bookings are allocated up to 6 hours as the duration of the booking.
- Exclusive area and private room bookings are available to reserve on a pre-paid minimum spend basis, which varies by day of the week and time of the day. Our team can advise you on rates upon your initial enquiry for one of these booking types.
- The pre-paid minimum spend is fully convertible into your choice of a group package, plus any other additional food and drinks pre-orders, a bar tab or a Games Gurus add-on, if your chosen package adds up to below the required minimum spend. If you agree a bespoke food and/or drinks pre-order, in place of a group package, for your exclusive area or private room booking with our team, then the cost of activity per person will also be accounted for within the minimum spend.
- A 12.5% discretionary service charge will be added to the booking when the final payment is taken.
- Should you pre-order any additional items which exceed the required minimum spend, then a 12.5% discretionary service charge will also be added to any amounts above the minimum spend.
- The minimum spend is fixed and is irrespective of group size.
- At the time of booking we ask you to select your preferred group package (you can always upgrade your package at a later date).
- A non-refundable and non-transferable 25% confirmation deposit based on the minimum spend or the booking total (if your chosen pre-order of group packages, food, drinks or any other add-ons exceeds the minimum spend) is required. Until then all bookings are on a first come, first served basis.
- The deposit paid will go towards the final cost of your booking which is due at least and no later than 14 days prior to the booking date, at which point the full balance is non-refundable and non-transferrable.
- For bookings made within 14 days of the booking date, a full payment is required at the time of booking in order to confirm it.
- Within 14 days of an exclusive area or a private room booking date, the food and drink allocation of your chosen package associated with the decrease in guest numbers will still be served for your group on the day of the booking.
- If you wish for the food (for the guests unable to attend) to not be served to avoid food waste, we would really appreciate you notifying us in advance to your booking so we can avoid unnecessary food preparation.
- The activity cost and the Games Guru cost associated with the decrease in guest numbers will be forfeited.
ALL BOOKING TYPES
- Any unused monies on the day of the booking are non-refundable and non-transferable after the booking has finished.
- Ordering further food and drinks during the booking will be subject to availability of the menu on the day and will need to be paid for at the venue on the day.
THE ACE AND CHAMPION PACKAGES
- Unlimited pizza within the Ace or Champion package is capped for a duration of 2 hours. If your booking duration is less than 2 hours, you will receive unlimited pizza for the duration of your booking.
UNDER 18S AT BOUNCE
- We are able to welcome under 18s Monday – Saturday before 6pm and all day on a Sunday.
- With children under the age of 18, we ask that for every 5 children, an adult over the age of 21 is part of the group. This is to ensure safeguarding of children under the age of 18 in a licensed premises.
- Please note, photo ID may be required on arrival as we operate a challenge 25 policy.
- By booking with Bounce Ping Pong, you are confirming that you are over 18 years old
- We do not permit under 18s to participate as part of bottomless brunch bookings
CCTV
- Please note CCTV is in operation in our venues for the safety of our staff and guests.
FULL VENUE HIRE, MEETINGS AND CONFERENCES
By booking a full venue hire, meeting or conference at Bounce you agree to the following terms and conditions:
- Any pricing or proposal quoted for one of the above event booking types is valid for 48 hours only.
- To confirm one of the above event booking types a contract, signed by you (the client) and Bounce (the venue), is required.
- Following this a 25% non-refundable and non-transferrable deposit payment based on the contracted total of the event (if booking more than 28 days before the event date) is required within 48 hours to fully secure the event, otherwise the event date may be released by the team. (please note: if booking 28 or less days before the event date, a 100% payment based on the contracted total of the event will be needed).
- The 25% deposit paid is non-refundable and non-transferrable, even if the event is cancelled, with a further non-refundable payment of the remaining balance to be paid at least 28 days prior to the event date.
- Cancellations: The venue reserves the right to retain 100% of the fees if notified of a cancellation less than 28 days prior to the event.
- An event food, beverage and activity pre-order and guest dietary requirements, including any known allergies, are required to complete the function sheet prior to the event.
- If a pre-order is not provided seven days prior to the event, a function sheet will be created on your behalf up to the value of the contracted event total based on the venue’s suggestion. Any changes will be at the discretion of the venue.